Short Course in Customer Relationship Management (PRA_CRMC)

Course Overview

The course focus mostly on the approach manages the company’s interaction with current and potential future customers. Most organizations have a customer relations departments where a customer relations manager is in charge to ensure efficient and customer relations at all times.  You will therefore learn to attract and retain your customers by excellent customer service. You will therefore improve your competence in the fields of sales, marketing and customer service.

Is this course for you?

You will therefore learn to attract and retain your customers by excellent customer service. You will therefore improve your competence in the fields of sales, marketing and customer service. You will learn how your customer relationship skills can build your success.  The management of your customer relationship has a significant effect on the customer satisfaction.

What you will learn?

Click on the below “Request info” to download the course information pack.

When can I start?

You can start right now!!

 

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