Diploma in Tourism Management

SAQA ID: 83188 | NQF Level: 6 | Credits: 375 | Course Duration: 3 Years

Over the past decade tourism has been identified as one of the world’s fastest growing industries. According to the World Travel and Tourism Council, by 2014, one out of every 11.6 jobs is expected to be in travel & tourism management, thus creating great opportunities for learners. The main focus of this Tourism Management Diploma qualification is on the business and managerial skills needed when working within the tourism industry.

Tourism management forms part of the broader hospitality industry. The Diploma in Tourism Management involves the oversight of a wide range of activities that takes place in the management of businesses and other establishments in the field of tourism. In order to work in tourism management, you will need a combination of theoretical knowledge, practical skills, and hands-on experience.

Some of the most important skills that you will need include the following:

  • The ability to communicate effectively with people from diverse backgrounds.
  • Customer service skills.
  • Strategic thinking skills.
  • Conflict management skills.
  • Time management skills.
  • Planning and organisational skills.

Curriculum For The Diploma Tourism Management

First Year
  • Visitor Attraction Management
  • Introduction to Tourism & Event Industry
  • Tourism Marketing
  • Management Perspectives
  • Business Communication
  • Information Administration Systems
Second Year
  • Eco-Tourism
  • Entrepreneurship
  • Visitor Attraction Management
  • Management Perspectives (Law & Ethics) (The Developing Manager)
  • Finance & Funding
  • Tourism Marketing
  • Public Relations
Third Year
  • Tourism Management Practice (Travel Services) (Sport Event Tourism)
  • Hospitality
  • Digital Marketing
  • Work-integrated Learning


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Future Careers – What will you become?

Leisure Travel Counsellor
Travel Guide
Travel Agent
Tour Guide
Tourism Office Manager
Travel Coordinator
Hotel Manager or concierge
Tourism Destination Manager
Casino Manager
Cruise Ship Manager
Travel Marketer
Tourism Developer


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